Services Agreement

Terms of Service

Updated: December 21, 2022

1. Overview

By using our Platform, you're agreeing to these Terms of Service as entered into between yourself and VEN Agency (“VEN Agency”, "VEN Agency Team", “VEN”, “we”, or “us”) and our Platform(s) ("myAPP Software", "myMKTG Software", "mySITE Software", "myAI", "Software"). Here at VEN, we strive for excellence in providing access to our technology and these terms apply to any use of the website at www.ven.agency and all of our subdomains, including any content, functionality, communication channels software, digital product designs, or Services offered on or through our platform.

By accessing the Platforms, you agree to uphold and follow these terms of service. Should any breaches occur, VEN reserves the right to terminate your use without prior notice - so please be sure that all usage follows our guidelines. In order for us to ensure compliance with such regulations, only users aged 18 or over are eligible for access.

VEN is committed to keeping the Platform up-to-date and in accordance with current industry standards. In order to ensure a positive user experience, any changes made will be posted immediately when implemented. Your agreement signifies your acceptance of those revisions; we thank you for your commitment!

VEN is committed to protecting the information we collect on our Platform. By using it, you agree that all actions taken by us in compliance with our Privacy Notice are done so with your consent, which formally incorporates into these Terms of Service and takes precedence should any conflict arise. Please do not upload confidential or personal data onto the platform unless specifically requested for purposes outlined within our Privacy Policy.

Our VEN Agency Team takes utmost care to ensure that all Platform Content is up-to-date and accurate. Our team includes our owners, assigns, developers, designers, marketers, subsidiaries, and affiliated companies along with officers and directors who are dedicated to creating an engaging experience for the user when they interact on the Platform.

2. Services

With VEN, users have access to an array of innovative product integrations and services. By subscribing via the Platform or by agreeing to work and sending payment(s), customers gain entry into a comprehensive suite of offerings governed by our Terms Of Service as well as any additional provisions that may apply. All references to any of the softwares, Platforms, designs, SEO, ad packages or any other service related to marketing or development is in reference to “services”. To ensure seamless operation in case there is a direct conflict between two sources of terms, the priority lies with the stipulations outlined here.

(a.) Right to Modify the Services. We are committed to offering an enhanced experience through the continual development and improvement of our Services. As we continue to innovate, changes may be made that could alter previous functions; while these modifications should bring value, there is a possibility they won't meet everyone's expectations.

(b.) No Contingency on Further Releases and Improvements. When you buy services through our Platform or from an employee of VEN, you understand that future releases and improvements are not contingent on your purchase.

(c.) As-Is. Our Platforms and any other service is supplied as-is, which means that it comes with no additional guarantees or special conditions apart from those outlined in Section 21, except as expressly mentioned otherwise in this agreement. For anything else not stated there, the agreement remains firm and unaltered.

(d.) Features. The terms and Features within our Platforms and Services may have resemblance to features or services provided by other companies, but our Platforms’ and Services’ terms and features are specific for our Platforms and Services.

(c.) Additional Terms. VEN Services, Packages and Programs may be subject to unique terms for specific Services, Packages and Programs. In the circumstance if there is conflict, these Terms of Service will take precedence.

3. Intellectual Property

VEN and its licensors are the proud owners of their Platforms, which contains valuable content such as text, graphics, videos, and more. The comprehensive range of data features and Services provided by us also come with copyright protection in addition to trademark rights. All user contributions however will not be subject to these terms unless stated otherwise.

VEN's name and logos serve as distinguishing marks of the company. Such symbols must not be used without authorization from VEN, particularly in connection with services or products that do not originate from them. Additionally, any use of these emblems which could lead to confusion between brands is strictly forbidden - so too are uses which malign their reputation. All other product names mentioned on our Platform have been trademarked by their respective owners.

VEN takes a firm stance on its logos and trademarks being represented in third party websites. Unauthorized use of our branding does not convey an endorsement from VEN or any affiliation with our company; every situation is evaluated individually.

4. Limited License And Prohibited Uses

VEN grants you a personal, non-assignable license to access and use the Platform Content while using any of our platforms. Any other uses of content found on the platforms or from any of VEN’s services require prior permission from VEN; attempts to reproduce, modify or distribute any such content are strictly prohibited. Additionally, all trademarks (e.g., attribution information) must remain intact when utilizing said Platform Content for permitted activities.

As you, your team and any Clients access the Platform, it's important to remember that its use must be strictly in accordance with this Terms of Service Agreement. All parties should ensure they refrain from any kind of inconsistent activities as outlined within these terms.

(a.) Utilizing the Platform or any Services for purposes that violate legal guidelines is strictly prohibited.

(b.) The Platform and Services should not be utilized for any malicious intent. Harming, Exploiting or attempting to exploit or harm someone in any capacity is strictly prohibited.

(c.) Any attempt to illicitly upload, download, use or reuse material in violation of our Terms of Service is strictly prohibited.

(d.) This platform does not allow for the transmission, or procurement of spam sending, any material that could be classified as unlawful advertising, promotional materials such as "junk mail," “chain letters” and other similar solicitations.

(e.) Misrepresenting yourself as a VEN employee, another user or any other person can result in serious legal and financial repercussions. Be sure to identify your true self when interacting with our company.

(f.) VEN reserves the right to restrict anyone from engaging in any behavior that may jeopardize their use of our Platforms and Services or potentially harm others. Such conduct can result in serious consequences.

(g.) Utilize the Platform and its Services responsibly to protect the integrity of our services, as any dubious use may lead to damage or disruption that would impede other users' ability to enjoy real-time activities on these Platforms.

(h.) Accessing the Platforms with automated means is strictly prohibited - this includes robots, spiders or any other automatic device. Please ensure that all activities you undertake on our platform are manually executed to maintain a secure and compliant environment for everyone who uses it.

(i.) VEN strictly prohibits any unauthorized manual use of its platform. Copying or using the material in an unintended manner without prior written permission is prohibited and may result in legal action being taken.

(j.) To ensure a smooth and faultless operation of all our Platforms and Services, please refrain from using any device or software that may compromise the performance.

(k.) We urge you not to introduce any malicious or potentially damaging software into our system, including viruses, Trojan horses, worms, logic bombs and the like.

(l.) Unauthorized attempts to damage, interfere with or disrupt the Platform infrastructure, associated servers and databases will not be tolerated.Our platform must be safeguarded against malicious interference such as a denial-of-service or distributed denial-of service attack. Make sure not to attack our systems to prevent any unwanted intrusions and ensure its proper functioning.

(m.) Inappropriate interference with the Platforms or Services is strictly prohibited. Doing so will result in negative repercussions for all involved parties.

5. Customer/End User Conduct

In connection with your use of the Platform or Services, you agree that:

(a.) You must ensure that all relevant authorizations are in place. This includes any licenses, permissions, and permits needed by yourself, your employees, agents, or clients to fulfill the obligations outlined in this agreement.

(b.) As a user of the Platform, you bear ultimate responsibility for yourself, as well as all employees, agents, and Clients associated with your account.

(c.) As the ultimate holder of the agreement, you have complete liability for your Clients' use of our Services. VEN fully entrusts its business relationship with you - not indirectly through you and your clients.

(d.) Employees, agents, and clients must ensure that the Services are represented truthfully and with integrity.

(e.) To ensure the highest degree of compliance, you will provide these Terms of Service to your team and those with whom they collaborate. By doing so, all parties acknowledge their obligation to follow these stipulations when using or offering our Services.

(f.) VEN is committed to respecting your rights as the owner or controller of all content you provide. We vow to protect and uphold these intellectual property rights for every user we serve.

(g.) As a user of the Platform, you hold responsibility for all data and information provided to us by or on your behalf. It is essential that this content be accurate and trustworthy in order to uphold our Terms of Service with every Client.

(h.) With accurate notices and granting of permissions, your client's data is accessible to us for usage and disclosure as specified in the Terms of Service contract and our Privacy Notice.

(i.) You, your team members, and customers will collaborate effortlessly with government authorities, regulatory bodies, or telecommunication service providers when they need to request information.

6. Your Use Of Communications Features of the Services

VEN provides comprehensive communications services to meet your needs - including SMS, MMS, emailing, voice calling, and more. By using these features you are agreeing that:

(a.) You are the sole owner of all communications sent through our Services and you agree to comply with relevant laws like the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act. Ensure your messages adhere to these regulations for a successful marketing campaign!

(b.) As a VEN user, you have the responsibility to ensure that all communications comply with applicable laws. Seeking legal advice can be crucial in ensuring your use of our services remains compliant – VEN is not responsible for your compliance or noncompliance with laws.

(c.) VEN is the platform that may be used for communication service applications. VEN is only the technology, not the entity that is originating, sending, or delivering any communications (SMS, MMS, email, or any other communication method) to any recipients.

(d.) You, not VEN, are the creator of any conversations. You have complete control over every aspect like the message’s content, timing, sending, blocking fraud and illegal calls. Our Service is set up for you to utilize as needed; communications such as SMS, MMS or emails will only be sent with your permission given beforehand through our Services according to what you desire.

(e.) At VEN, we are committed to only accepting customer data from individuals who have taken the necessary steps of opting in and given explicit permission for communications. We ensure all our protocols adhere to local regulations like those under the TCPA—ensuring your customers’ privacy is always respected.

7. Payment

(a.) Fees. Our pricing system is tiered to accommodate different levels of Services and products. Depending on the features you choose, monthly subscription Fees may apply as well as one-time or recurring fees for add-on services. All associated costs like Communications Surcharges will be broken out clearly in invoices so that customers can always pay with full transparency into their expenses. Prices are subject to change periodically but regular updates about these changes will be provided should they occur. All Fees and Communications Surcharges are nonrefundable.

(b.) Ensure you provide us with correct billing information, including valid credit card details, name, address, and telephone number. Keep your account up to date by notifying of any changes within 10 days - this will enable us to continuously offer the ongoing Services that may incur some recurring charges initially billed in advance.

VEN places the responsibility of all Platform-related Fees with you, should you choose to pass them on to your Clients. Your obligations include handling any potential complications - such as refunds or chargebacks – stemming from this decision; Chef Tech will not be liable for these issues. Additionally, no additional markups are allowed when distributing transferred costs onto other third parties and only amounts set by us may apply.

(c.) Taxes. As a user of the Platform, you are solely responsible for all taxes and governmental assessments associated with your use. VEN may collect applicable Taxes as part of its Fees in accordance with determinations made by them, which shall be final. Further, if it is later determined that additional taxes are due from your activities on the Platform or transactions accomplished with Clients through our Services, as described in Section 21 - including claims related to said Tax - then these will be payable immediately upon invoice. Please note: VATs collected via this process cannot be refunded under any circumstances.

(d.) Overdue Amounts. We take payment for services and products we provide very seriously. If a credit card company is unable to pay the amount due, we will suspend or terminate the performance of Services until other arrangements are made to settle any overdue Fees. In extreme cases where legal action becomes necessary in order to collect what you owe us, you agree that all associated costs—such as attorney fees and expenses incurred from filing suit—will be reimbursed immediately upon request.

(e.) Payment Disputes. At VEN, we strive to ensure our clients never face any disputes regarding payment. We require that you notify us in writing within sixty (60) days of being billed for a charge if there is an issue and it must be done so reasonably and with good faith on your end to cooperate diligently in resolving the matter - otherwise losing eligibility for dispute rights where applicable. Any decisions made by ourselves concerning payments are final; however, we will always work together towards an outcome beneficial to all parties involved!

(f.) No Refunds. At VEN, we are committed to ensuring that our customers receive the utmost value for their investments. As such, VEN does not provide refunds or credits on purchases unless specifically determined otherwise at its own discretion; in any event, no refund shall be provided for partially used/unused subscriptions and all associated fees of said subscription will still apply regardless if access is granted.

We reserve the right to issue refunds or credits at our sole discretion in the following situations:

  1. If we update our Terms of Service or Privacy Notice during your active subscription period, and those changes impact you adversely in some way, you may be eligible for a refund. To qualify for this process, please provide written notice that identifies your account details as well as the precise service being canceled. Our team will review all requests upon receipt to ensure validity before approving the cancellation of said service on our end. Please refer to "Communications & Contact Information" at the bottom of this page regarding how best to forward us notifications accordingly.

  2. If a modification or interruption to our service causes you damage and alternative solutions in these Terms are not viable, we may offer an adequate refund for the remaining unused period of your subscription - as determined by us, or regulations.

8. Excessive Data Usage

Excessive usage may lead to Service disruptions. If we determine in our sole discretion that any such action is necessary, we reserve the right to either suspend or terminate your access to the Service outright, or lessen its overall utility with no prior warning. We may also choose to give you the option to upgrade your Service to increase your data usage to fit your Service's needs.

9. Training and Onboarding

VEN may offer training or onboarding to help you get the full benefit of our services. To ensure your success, we encourage all users to develop an understanding of their own individual situations and take responsibility for any strategies they choose as a result of the training. That said, please note that VEN makes no guarantees regarding outcomes from this process – it is possible that it may even have unexpected or worse results.

10. Data Stored on Our Servers

By agreeing to our Privacy Notice, you accept that Platform content removed or not stored by us is beyond our responsibility and control. Additionally, we reserve the right to terminate accounts that have neglected to upkeep their subscription Fee, remained inactive for longer than one (1) year, or that have violated one or more terms of this Agreement.

11. Account Registration

In order to access the Platform and its features, or take advantage of any Services we offer, you will be required to provide registration details and other relevant Information. It is essential that this information provided is accurate - failure to do so may result in an inability for VEN to guarantee a secure environment. Our Privacy Notice safeguards your personal data when registering with us; please review it carefully before consenting at checkout.

12. Use and Protection of Login Credentials

As a user of VEN, it is your responsibility to safeguard the confidentiality of your Login Credentials ("Username" and "Password"). Any activity that takes place under this account or its associated credentials will be assumed as authorized by you and can result in disabling if any unauthorized breach occurs. User accounts are strictly personal and should not be used across devices outside those assigned solely to their owner; precautionary measures must also always remain active against possible leakage of information towards third parties without consent from yourself first.

13. User Contributions

To ask questions about this Privacy Notice and our privacy practices, contact us at hello@ven.agency

EFFECTIVE DATE: June 1, 2022

(a.) By granting us the license, you affirm that all rights and control related to your User Contributions are solely yours. This extends not just to us at VEN Team but also our service providers, their licensees, successors and assigns as well.

(b.) Your User Contributions must adhere to our Terms of Service for compliance.

(c.) By agreeing to this, you affirm that any User Contribution submitted or contributed by you is your entirely own responsibility. You must ensure the legality, reliability, accuracy, and appropriateness of all content for submissions made on VEN.

By sharing content on any of the Platforms or using our communications services, messages boards, newsgroups, and interactive options available to you, we expect that your comments will be respectful of others. We encourage meaningful dialogue without malicious intent by requiring adherence to certain standards:

(d.) Unlawful, threatening, abusive, or harassing behaviors with intent to deceive others and invade their privacy are not tolerated. We strive for a safe environment free from graphic descriptions of sexual or violent conduct.

(e.) Discrimination, especially on the basis of religion, gender, and other aspects such as sexual orientation, race, or disability can manifest itself in harassment that victimizes individuals and groups. This type of intimidation is unacceptable in any context.

(f.) Any action that violates another's intellectual property rights, such as a patent or copyright, is prohibited.

(g.) Unauthorized access to secure, protected, or inaccessible areas of this Platform is strictly forbidden. Any attempts to infiltrate other networks and servers using an account on the Platform are prohibited.

(h.) At VEN, we strive to maintain a space that is friendly and productive for all users. In pursuit of this goal, our team reserves the right to unpublish content deemed inappropriate or unnecessary from our Platform at their sole discretion; however, please note that no third party holds us liable for any inaccuracies in user contributions Nor do we endorse them. We may be unable to remove postings immediately should there arise an issue of failure or delay—and apologize ahead of time if such a situation were ever to occur.

14. Promotions

This Platform may occasionally feature third-party ads for your exploration. Whether you choose to engage in promotions with advertisers or receive their goods and services, we recommend that all activities stay within the legal boundaries set forth by local regulations. That said, any resulting interactions are exclusively between yourself and such participants - no liability is assumed by us here at VEN.

15. Content You Create

You own and retain all ownership rights to your data and User Contributions uploaded to the Service (“Your Data”). You grant us, the VEN Team, and our service providers the right to use Your Data as necessary to provide the Services to you and as permitted by these Terms of Service and our Privacy Notice. You also grant VEN the right to use Your Data to improve the Service, develop new services, and for other VEN business purposes, subject to VEN’s obligation to maintain the confidentiality of Your Data. If you are using the Services on behalf of another party, then you represent and warrant that you have all sufficient and necessary rights and permissions to do so. Subject to the limited license granted, we acquire no right, title or interest from you or your licensors under these Terms of Service.

Submission of Ideas. The Platform may include a platform through which users may submit ideas in connection with new products, Services and/or related features (each, an “Idea”). By submitting an Idea to VEN, you agree to the following unless we have mutually agreed in writing otherwise:

(a.) You are submitting your Idea to VEN on a voluntary, non-confidential, and gratuitous basis;

(b.) You grant VEN and its designees a perpetual, irrevocable, non-exclusive, fully-paid up and royalty-free license to use any Idea you submit to VEN without restrictions or payment or other consideration of any kind, or permission or notification to you or any third party. The license includes, without limitation, the irrevocable right to reproduce, prepare derivative works, combine with other works, alter, translate, distribute copies, display, perform, license the Idea, and all rights therein, in the name of VEN or its designees throughout the universe in perpetuity in any and all media now or hereafter known;

(c.) VEN may already be working on the same or a similar Idea, or it may have received a similar or identical idea from other sources;

(d.) The Idea represents your own original work, you have all necessary rights to disclose the Idea to VEN, and neither your disclosure of the Idea nor VEN's review and/or use of the Idea will infringe upon the rights of any other individual or entity;

(e.)Disclosing your Idea to VEN does not establish a confidential relationship or obligate VEN to treat the Idea as confidential;

(f.) VEN has no obligation to develop or use your Idea and does not owe you or anyone else any compensation for any use of your Idea or any Ideas that are related to or derived from your Idea;

(g.) VEN assumes no obligation with respect to any Idea unless and until it enters into a written contract with you, and then only as expressed in such written contract;

(h.) If your Idea is the subject of a patent that is pending or has been issued, you have or will disclose that fact to VEN. VEN acknowledges that to the extent you hold a patent in the Idea, no license under any patent is granted to VEN;

(i.) Any license to use a patented Idea shall be in the form of a written contract, and VEN's obligations shall be limited to only those in such written contract;

(j.) VEN is not obligated to review your Idea, give reasons for rejecting your Idea, or disclose any activities that are related to the subject matter of your Idea;

(k.) You will not construe VEN's review of your Idea, or any discussion, negotiations or offer between yourself and VEN relating to the possible purchase or license of your Idea, as recognition of the novelty, originality, priority, other rights, or value of your Idea, and VEN's discussions or negotiations with you will not in any way impair VEN's right to contest the validity or infringement of your rights;

(l.) You hereby irrevocably release and forever discharge VEN and the VEN Team from any and all actions, causes of actions, claims, damages, liabilities and demands, whether absolute or contingent and of any nature whatsoever, which you now have or hereafter can, shall or may have against VEN or the VEN Team with respect to the Idea, including without limitation in respect of how VEN directly or indirectly uses the Idea, with the sole exception in respect of the foregoing release and discharge being your right to bring a claim of patent infringement; and

(m.) You agree that you are responsible for the content of the Idea and further agree (at VEN's option and at your sole expense) to defend, indemnify, and hold VEN harmless from any and all actions, claims, and liabilities, demands, whether absolute or contingent and of any nature whatsoever, damages, losses, costs, fees, fines or expenses, including reasonable attorneys' fees, which VEN or the VEN Team may incur as a result of use of your Idea in accordance with these Terms of Service.

16. Copyright; Digital Millennium Copyright Act

If you think that someone has copied your work without authorization and violated your intellectual property rights, we encourage you to take action by following the procedure outlined below.

To ensure that our intellectual property laws are respected, we diligently investigate and process all notices of alleged infringement. If you believe your copyright has been infringed upon, please email hello@ven.agency with the subject line "DMCA Takedown Request"

To be effective, the notification must be in writing and contain the following information:

(a.) An authoritative signature - whether electronic or physical, from the rightful copyright owner is essential to validate intellectual property rights.

(b.) Alleged infringement of a copyrighted work or other intellectual property has been reported. Proper documentation is essential in order for our team to assess the validity of such claims and proceed with any applicable actions.

(c.) Identify the exact location on our Platform where infringing material can be found, providing sufficient detail so we may take efficient action.

(d.) Your address, telephone number, and email address;

(e.) A statement by you that you firmly believe that the use of this disputed property is not supported by its copyright or intellectual property owner, their representative, or any applicable laws; and

(f.) A statement by you, made under penalty of perjury, declaring that the information provided in your notice is truthful and accurate. Furthermore, you affirm that you are either the rightful owner or authorized representative with regard to any applicable copyright or intellectual property rights.

Counter-Notice: If you feel confident that your contribution, removed or disabled from access, did not infringe any copyright laws and had the authorization to be posted in the first place - send an official counter-notice with all required information to our Copyright Agent:

(a.) Your physical or electronic signature;

(b.) Identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled;

(c.) A statement that you have a good-faith belief that the content was removed or disabled as a result of mistake or a misidentification of the content; and

(d.) Your name, address, telephone number, and email address, and a statement that you will accept service of process from the person who provided notification of the alleged infringement.

Upon receiving a counter-notice, we will notify the original complainant that VEN may decide to repost or cease disabling the removed content. Unless legal action is taken against us by the copyright owner within 10 - 14 business days after receipt of this notice, access might be lawfully restored at our discretion.

In order to protect the intellectual property of all users, we reserve the right to restrict access and/or close accounts if any violations are found.

17. Third Party Content

VEN provides a platform for users to access content from external sources. While these materials are carefully reviewed, views and opinions expressed by third parties may not always reflect those of VEN. We do our best to ensure the accuracy of all outside material; however, we can't guarantee their authenticity or reliability at all times.

18. Links To Other Websites

VEN strives to provide users with convenient access to third-party sites through links on the Platform. However, it is important to note that VEN does not endorse any of these external websites and cannot be held responsible for their content or function should you choose to utilize them. Any risks associated with navigating such sites remain solely yours; take caution when accessing them and make sure you are familiar with applicable terms of use & privacy policies prior.

19. Disclaimer

IT IS IMPORTANT TO NOTE THAT WE ARE NOT LEGAL PROFESSIONALS, ACCOUNTANTS, OR FINANCIAL ADVISORS. THE CONTENT ON OUR WEBSITE OR IN ANY MEMBERSHIP PROGRAM SHOULD NOT BE CONSIDERED AS FINANCIAL OR LEGAL ADVICE. OUR COMPANY DOES NOT OFFER PERSONALIZED FINANCIAL ADVICE OR SERVE AS AN INVESTMENT ADVISORY SERVICE.

PLEASE UNDERSTAND THAT WE CANNOT GUARANTEE ANY SPECIFIC RESULTS OR EARNINGS FROM USING OUR IDEAS, INFORMATION, TOOLS, OR STRATEGIES. OUR PRODUCTS AND SERVICES ARE INTENDED FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY. WE DO NOT PROVIDE PROFESSIONAL ADVICE FOR LEGAL, MEDICAL, TAX, OR OTHER FIELDS. ANY FINANCIAL NUMBERS PRESENTED ARE FOR ILLUSTRATIVE PURPOSES ONLY AND SHOULD NOT BE INTERPRETED AS ACTUAL OR FUTURE PERFORMANCE PROMISES.

PLEASE USE CAUTION AND ALWAYS CONSULT YOUR ACCOUNTANT, LAWYER, OR PROFESSIONAL ADVISOR BEFORE ACTING ON ANY INFORMATION RELATED TO YOUR LIFESTYLE CHANGE, BUSINESS, OR FINANCES. YOU ARE SOLELY RESPONSIBLE AND ACCOUNTABLE FOR YOUR DECISIONS, ACTIONS, INACTIONS, AND RESULTS IN LIFE. BY REGISTERING HERE, YOU AGREE NOT TO HOLD US LIABLE FOR YOUR DECISIONS, ACTIONS, OR RESULTS, UNDER ANY CIRCUMSTANCE.

OUR WEBSITE MAY INCLUDE EXAMPLES OF OTHER PEOPLE'S ACTUAL EXPERIENCES, WHICH ARE SHARED FOR ILLUSTRATIVE PURPOSES ONLY. THESE TESTIMONIALS AND EXAMPLES ARE OF ACTUAL CLIENTS WHO HAVE PERSONALLY ACHIEVED RESULTS, OR HAVE WORKED WITH US AND ARE SHARING THEIR EXPERIENCES OF WORKING WITH OUR COMPANY OR THE QUALITY OF OUR WORK. PLEASE NOTE THAT THESE TESTIMONIALS ARE NOT INTENDED TO GUARANTEE THAT YOU WILL ACHIEVE THE SAME OR SIMILAR RESULTS. THEY REPRESENT ONLY WHAT IS POSSIBLE AND SHOULD BE VIEWED AS SUCH.

THE COMPANY MAY RECEIVE FEES OR OTHER COMPENSATION FROM SERVICE PROVIDERS OR VENDORS THAT ARE RECOMMENDED FROM OUR WEBSITE AND/OR MEMBERSHIP PROGRAM.

THE PLATFORMS AND THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT.


WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT (A) THE PLATFORM, PLATFORM CONTENT OR SERVICES WILL MEET YOUR REQUIREMENTS, (B) THE PLATFORM CONTENT, SERVICES OR PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE CONTENT OR SERVICES OFFERED WILL BE EFFECTIVE, ACCURATE OR RELIABLE, OR (D) THE QUALITY OF ANY PLATFORM CONTENT OR SERVICES PURCHASED OR OBTAINED BY YOU FROM THE PLATFORM, FROM US OR THE VEN TEAM WILL MEET YOUR EXPECTATIONS OR BE FREE FROM MISTAKES, ERRORS OR DEFECTS.


YOU ACKNOWLEDGE THAT THE INTERNET AND TELECOMMUNICATIONS PROVIDERS’ NETWORKS ARE INHERENTLY INSECURE. ACCORDINGLY, YOU AGREE WE ARE NOT LIABLE FOR ANY CHANGES TO, INTERCEPTION OF, OR LOSS OF YOUR DATA WHILE IN TRANSIT VIA THE INTERNET OR A TELECOMMUNICATIONS PROVIDER’S NETWORK.


THIS PLATFORM COULD INCLUDE TECHNICAL OR OTHER MISTAKES, INACCURACIES OR TYPOGRAPHICAL ERRORS. WE MAY MAKE CHANGES TO THE PLATFORM CONTENT AND SERVICES ON OR THROUGH THE PLATFORM, INCLUDING THE PRICES AND DESCRIPTIONS OF ANY PRODUCTS OR SERVICES LISTED HEREIN, AT ANY TIME WITHOUT NOTICE. THE CONTENT OR PRODUCTS AVAILABLE ON THE PLATFORM MAY BE OUT OF DATE, AND WE MAKE NO COMMITMENT TO UPDATE SUCH CONTENT OR PRODUCTS.


THE USE OF THE PLATFORM, THE SERVICES OR THE DOWNLOADING OR OTHER ACQUISITION OF ANY PRODUCTS OR PLATFORM CONTENT THROUGH THE PLATFORM(S) IS DONE AT YOUR OWN DISCRETION AND RISK AND WITH YOUR AGREEMENT THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM SUCH ACTIVITIES.


Through your use of any of the Platforms, you may have the opportunities to engage in commercial transactions with other users and vendors. You acknowledge that all transactions relating to any products or services provided by YOUR OR any third party, including, but not limited to the purchase terms, payment terms, warranties, guarantees relating to such transactions, are solely between the seller OR PURCHASER of such merchandise OR SERVICE and you.


WE MAKE NO WARRANTY REGARDING ANY TRANSACTIONS EXECUTED THROUGH A THIRD PARTY, OR IN CONNECTION WITH THE PLATFORM, AND YOU UNDERSTAND AND AGREE THAT SUCH TRANSACTIONS ARE CONDUCTED ENTIRELY AT YOUR OWN RISK. ANY WARRANTY THAT IS PROVIDED IN CONNECTION WITH ANY SERVICES OR CONTENT AVAILABLE ON OR THROUGH THE PLATFORM FROM A THIRD PARTY IS PROVIDED SOLELY BY SUCH THIRD PARTY, AND NOT BY US OR THE VEN TEAM.


WE RESERVE THE SOLE RIGHT TO EITHER MODIFY OR DISCONTINUE THE PLATFORMS, INCLUDING ANY SERVICES OR FEATURES THEREIN, AT ANY TIME WITH OR WITHOUT NOTICE TO YOU. WE SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY SHOULD WE EXERCISE SUCH RIGHT. MODIFICATIONS MAY INCLUDE, BUT ARE NOT LIMITED TO, CHANGES IN THE PRICING STRUCTURE AND THE ADDITION OF FREE OR FEE-BASED SERVICES. ANY NEW FEATURES THAT AUGMENT OR ENHANCE THE THEN-CURRENT SERVICES ON THIS PLATFORM SHALL ALSO BE SUBJECT TO THESE TERMS OF SERVICE.


SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. PLEASE CONSULT THE LAWS IN YOUR JURISDICTION.

20. Limitation of Liability, Indemnification, and Mitigation

Your exclusive remedy and our entire liability, if any, for any claims arising out of these Terms of Service and your use of the Platforms or the Services shall be limited to the amount you paid us for Services purchased on the Platforms or Stripe during the three (3) month period before the act giving rise to the liability.

IN NO EVENT SHALL VEN BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM MALICIOUS CODE, LOSS OF USE, DATA OR PROFIT LOSS, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF SERVICES, THE PLATFORM(S) OR OF ANY WEBSITE REFERENCED OR LINKED TO OR FROM THE PLATFORM.

FURTHER, WE SHALL NOT BE LIABLE IN ANY WAY FOR THIRD PARTY PROMISES AND/OR STATEMENTS REGARDING OUR SERVICES OR CONTENT OR FOR ASSISTANCE IN CONDUCTING COMMERCIAL TRANSACTIONS WITH THE THIRD PARTY THROUGH THE PLATFORM(S), INCLUDING WITHOUT LIMITATION THE PROCESSING OF ORDERS.

SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. PLEASE CONSULT THE LAWS IN YOUR JURISDICTION.

You agree to defend, indemnify, and hold harmless VEN and the VEN Team against all demands, claims, actions, proceedings, damages, liabilities, losses, fees, costs or expenses (including without limitation reasonable attorneys’ fees and the costs of any investigation) directly or indirectly arising from or in any way connected with your use of the Platforms or Services (“Claims”), including, but not limited to:

  1. Our use of or reliance on information or data supplied or to be supplied by you, your employees, agents, or Clients;

  2. Any breach of or default under these Terms of Service by you, your employees, agents, or Clients;

  3. The wrongful use or possession of any VEN property by you, your employees, agents, or Clients;

  4. Any negligence, gross negligence or willful misconduct by you or your employees, agents, or Clients;

  5. Misrepresentations by you, your employees, agents, or Clients

  6. Violation(s) of applicable law by you, your employees, agents, or Clients,

  7. Your actions and the actions of your employees, agents, or Clients;

  8. The acts or omissions of you, your employees, agents, or Clients in connection with providing notice and obtaining consents regarding the origination or content of the SMS or MMS messages, email or other communications using the Services,

  9. Taxes and other Fees and/or (j) any disputes between (1) you and other users, (2) you and your Client(s), and/or (3) your Clients.

If any of the Services or Platforms are, or in our opinion are likely to be, claimed to violate any third-party intellectual property right, at our option we may:

(a) obtain the right for you to continue to use the Services and Platforms as contemplated by these Terms of Service;

(b) modify or replace the Services or Platforms, in whole or in part, to seek to make the Services or Platforms non-infringing; or

(c) require you to immediately cease any use of the Services and Platform, including but not limited to the VEN platforms.

21. Limitation On Time To File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF SERVICE, THE PRIVACY NOTICE, THE SERVICES OR THE PLATFORMS MUST BE COMMENCED WITHIN THREE (3) MONTHS AFTER THE EVENT GIVING RISE TO THE ACTION OR CLAIM OCCURRED, REGARDLESS OF WHEN YOU KNEW OR SHOULD HAVE KNOWN ABOUT IT; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

22. Injunctive Relief

You agree that a breach of these Terms of Service will cause irreparable injury to VEN for which monetary damages would not be an adequate remedy and VEN shall be entitled to seek equitable relief, in addition to any remedies it may have hereunder or at law, without having to post a bond or other security.

23. Waiver And Severability

No waiver by VEN of a term or condition set forth in these Terms of Service shall be deemed a continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of VEN to assert a right or provision under these Terms of Service shall not constitute a waiver of such right or provision. If any provision of these Terms of Service is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.

24. Entire Agreement

Except as noted below, these Terms of Service and our Privacy Notice constitute the sole and entire agreement between you and VEN with respect to the Platforms and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Platforms. These Terms of Service may not be altered, supplemented, or amended by the use of any other document(s).

VEN may enter into a separate agreement with you. The terms of any separate agreement between you and VEN will be considered a part of your entire agreement with VEN. To the extent there is a conflict between these Terms of Service and the terms of your separate agreement with VEN, your separate agreement with VEN will control.

25. Term and Termination

These Terms of Service will remain in full force and effect while you use the Platforms or subscribe to any Services. Even after you are no longer a user of the Platforms, those provisions of these Terms of Service that by their nature are intended to survive will remain binding on you.

  1. Grounds for Termination. You agree that VEN, in its sole discretion, may suspend or terminate your access to the Platform (or any part thereof) for any reason, with or without notice, and without any liability to you or to any third party for any claims, damages, costs or losses resulting therefrom. Any suspected fraudulent, abusive or illegal activity may be grounds for barring your access to these Platforms, and reporting you to the proper authorities, if necessary.

  2. No Right to Services Upon Termination. Upon termination and regardless of the reason(s) motivating such termination, your right to use the Services available on this Platform will immediately cease. We shall not be liable to you or any third party for any claims for damages arising out of any termination or suspension or any other actions taken by us in connection therewith.

  1. How to Terminate or Make Adjustments. If you, for any reason, would like to terminate your access to the Platform or make adjustments, VEN requires written notice at least 30 days before your next billing date.

  2. No Termination by Third Party Users. VEN has limited access to subscriptions not directly purchased from us. Any user who has been given access to the Platforms by any party other than VEN, must contact the party who originally provided access to the Platform for any inquiries related to termination.

26. Applicable Law, Binding Arbitration, and Class Action Waiver

PLEASE READ THE FOLLOWING PARAGRAPHS CAREFULLY BECAUSE THEY REQUIRE YOU TO AGREE TO RESOLVE ALL DISPUTES BETWEEN US THROUGH BINDING INDIVIDUAL ARBITRATION.

The laws of the State of Texas will govern these Terms of Service and any disputes under them, without giving effect to any principles of conflicts of laws.

Any controversy or claim arising out of or relating to these Terms of Service shall be exclusively settled by arbitration administered by the American Arbitration Association in accordance with Commercial Arbitration Rules, then in effect. This arbitration provision is governed by the Federal Arbitration Act. The arbitration proceedings shall be held in Dallas, Texas. Any arbitration award may be entered in a court of competent jurisdiction.

All claims and disputes within the scope of this arbitration agreement must be arbitrated or litigated on an individual basis and not on a class basis. Claims of more than one customer or user cannot be arbitrated or litigated jointly or consolidated with those of any other customer or user.

27. No Bug Bounties

VEN does not have a bug bounty program and does not pay bug bounties. VEN prohibits any third party access to the Platforms or any VEN systems or networks, including any network penetration testing, security assessment or probing, except as expressly permitted by this Agreement or as agreed to by VEN in a separate agreement.

28. Miscellaneous

(a.) Your Privacy Obligations. When you provide access to the Platforms to any other parties, i.e. your Client(s), you must implement and enforce your own privacy notice, providing the level of protection at least equal to that provided to you by VEN. You must obtain consent from your Client(s), affirmatively acknowledging that your Client(s) agree(s) to be bound by your privacy notice.

(b.) International Use. Although the Platforms may be accessible worldwide, we make no representation that materials on the Platforms are appropriate or available for use in locations outside the United States. Those who choose to access the Platforms from other locations do so on their own initiative and at their own risk. If you choose to access the Platforms from outside the United States, you are responsible for compliance with local laws in your jurisdiction, including but not limited to, the taxation of products purchased over the Internet. Any offer for any product, Services, and/or information made in connection with the Platforms is void where prohibited.

(c.) Force Majeure. In addition to any excuse provided by applicable law, we shall be excused from liability for non-delivery or delay in delivery of products and/or Services available through the Platform arising from any event beyond our reasonable control, whether or not foreseeable by either party, including but not limited to: labor disturbance, war, fire, accident, adverse weather, inability to secure transportation, governmental act or regulation, and other causes or events beyond our reasonable control, whether or not similar to those which are enumerated above.

(d.) How to send Notices to VEN. All notices to a party shall be in writing and shall be made via email. Notices to VEN must be sent to the attention of Customer Service at hello@ven.agency. You agree to allow us to submit notices to you either through the email address you provided when registering, or to any address we have on record. Notices are effective on receipt.

29. Communications and Contact Information

VEN may contact you regarding these Terms of Use or the Privacy Notice using any Information you provide, or by any other means if you do not provide contact Information. If you no longer wish to receive communications from VEN, you can click on the “unsubscribe link” provided in such communications or contact us at

hello@ven.agency.

When you enroll in the Service, you must designate a primary email address that will be used for receiving electronic communication related to these Terms of Use and the Service. VEN will never send you an email requesting confidential information such as account numbers, usernames, or passwords, and you should never respond to any email requesting such information. If you receive such an email purportedly from VEN, do not respond to the email and notify VEN by emailing us at

hello@ven.agency.


For all other feedback, comments, requests for technical support, and other communications relating to the Platform, these Terms of Service, and the Privacy Notice, please contact us at hello@ven.agency.

EFFECTIVE DATE: DECEMBER 21, 2022

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